Privacy Policy – Updated

Online Privacy Notice

Date: October 28, 2015

  1. Introduction

(a) Website Owner. DRS Educational Services LLC (“DRS”) is the owner of this website, (the “Website”). DRS can be contacted by e-mail at This online privacy notice discloses DRS’s information practices for this Website, including what type of personal identifiable information is requested in order to make a purchase, how the information is used, and with whom the information is shared. Note that other DRS websites may be governed by privacy notices containing different information practices applicable to those sites.

(b) Anonymous Website Visits. In general, you can visit the Website without disclosing any personal information. DRS does not keep track of the domains from which people visit. However, DRS analyzes the data gathered from Website visits for trends and statistics, and then discards the gathered data after aggregating it.

(c) Website Transactions. At times, DRS will need personal information regarding a customer or a prospect. For example, to process an order or provide a subscription, DRS may need to know a customer’s name, mailing address, e-mail address and credit card details. It is DRS’s intent to inform you before DRS collects personal information, such as user’s name and/or e-mail address on the Internet. If you tell us that you do not wish to have this information used as a basis for further contact with you, DRS will respect your wishes.

  1. Personal Information That May Be Collected

(a) Identifying Information. In order to make a purchase, DRS will request a user to provide certain personal identifying information, which may include: full name, postal address, e-mail address, telephone number, method of payment, and, if applicable, credit card number. DRS may request additional information necessary to establish and maintain customer’s account. DRS uses a third-party service to process credit card and debit card transactions, and will share a purchasing user’s personal information with such service in order to process a transaction. The third-party credit-card processing service may store a user’s personal information, including credit card numbers, but DRS does not store users’ credit card numbers. The storage of personal information by such third-party service is subject to that service’s privacy policy and terms of use.

(b) The Service. DRS’s service involves providing educational programs and materials on the topic of aviation (the “Service”).

(c) Information from Children. DRS does not request information as to a user’s age. DRS designed the Service for users ages 16 and above, and does not recommend that users under the age of 16 use the Service without the supervision of a parent or legal guardian, or teacher if you are using the Service in a classroom setting. If it comes to DRS’s attention that a child under the age of 13 is using the Service, DRS will terminate such user’s access to the Service, and delete any personal information regarding such user.

(d) Maintain Accurate Information. Help keep your personal information accurate. If a customer’s personal information has changed, please update your information at the Edit Profile page.

(e) Links to Other Websites. The Website may contain links to other websites. DRS is not responsible for the privacy practices or the content of those other websites.

  1. Uses Made of the Information

(a) Limited Uses Identified. Without customer’s prior consent, DRS will not use your personal identifiable information for any purpose other than that for which it is submitted. DRS uses personal identifiable information to provide the Service, reply to inquiries, handle complaints, provide operational notices and in program record-keeping.

(b) Marketing Uses. The information you provide to the Website may also be collected, used, analyzed and/or processed by DRS, or selected third parties on DRS’s behalf, for marketing and other business purposes.

(c) Stored Information Uses. DRS stores and retains email addresses and names provided by customer. DRS uses stored information to support customer interaction with the Website, to deliver customer purchases, and/or to contact customer again about other DRS services and products.

(d) Online Advertising. Some companies that help DRS deliver interactive on-line advertising, such as banner ads, may collect and use information about DRS’s customers to help DRS better understand the types of advertising or promotions that are most appealing to DRS’s customers.

  1. Disclosure of the Information

(a) Within Organization. DRS may share your personal information within the DRS organization, and may transfer the information to countries in the world where DRS conducts business. Some countries may provide less legal protection for customers’ personal information.

(b) Mergers and Acquisitions. Circumstances may arise where for business reasons, DRS decides to sell, buy, merge or otherwise reorganize its businesses in the United States or some other country. Such a transaction may involve the disclosure of personal identifying information to prospective or actual purchasers, and/or receiving such information from sellers. It is DRS’s practice to seek appropriate protection for information in these types of transactions.

In a sale or merger transaction, DRS may sell or transfer business assets. In such transactions, customer information is generally one of the transferred business assets. Also, in the event DRS is acquired, customer information will be one of the transferred assets.

(c) Agents. DRS may employ or engage other companies and individuals to perform business functions on behalf of DRS. These companies and persons may be provided with personal identifying information required to perform their functions, but are prohibited by contract from using the information for other purposes. These persons engage in a variety of functions which include, but are not limited to, fulfilling orders, removing repetitive information from customer lists, analyzing data, providing marketing assistance, processing credit card payments and providing customer services

(d) Marketing Analysis by Third Parties. DRS reserves the right to disclose to third parties personal information about customers for marketing analysis; however, any information disclosed will be in the form of aggregate data that does not describe or identify an individual customer.

(e) Disclosure to Governmental Authorities. Under certain circumstances, personal information may be subject to disclosure to governmental authorities, or pursuant to a judicial or other government subpoenas, warrants or orders.

  1. Use of Computer Tracking Technologies

(a) Tracking of Personal Information. The Website may obtain personal information about visitors or other persons from third parties’ application program interfaces, or APIs. Through Website access logs, DRS collects clickstream data and HTTP protocol elements, which generate certain kinds of non-identifying site usage data, such as the number of hits and visits to our sites. This information is used for internal purposes by technical support staff for research and development, user analysis and business decision-making, all of which provides better services to the public. The statistics garnered, which contain no personal information and cannot be used to gather such information, may also be provided to third parties.

(b) Use of Cookies. Your browser installs a cookie on your computer when you visit our site. A cookie is a small amount of data, which often includes an anonymous unique identifier that is sent to your browser from a web site’s computers and stored on your computer’s hard drive. Cookies are required to use the Website’s services. They facilitate access to our website and personalize your online experience (i.e. tracking your progress in the video course).

We use cookies to record current session information, encrypted users’ login information, provide services, and compile analytics about our users.

In addition, our server logs automatically collect information, such as your IP address, your browser type and language, and the date and time of your visit, which helps us track users’ movements around our site and understand trends.

(c) Use of Web Beacon Technologies. DRS does not use web beacon technologies.

(d) Collection of Non-Identifiable Information. DRS may collect non-identifiable information from user visits to the Website in order to provide better customer service. Examples of such collecting include: traffic analysis, such as tracking of the domains from which users visit, or tracking numbers of visitors; measuring visitor activity on Website; Website and system administration; user analysis; and business decision-making. Such information is sometimes known as “clickstream data.” DRS or its contractors may use this data to analyze trends and statistics.

(e) Collection of Personal Information. DRS collects personal identifying information from customers during a transaction. DRS may extract some personally identifying information about that transaction in a non-identifiable format and combine it with other non-identifiable information, such as clickstream data. This information is used and analyzed only at an aggregate level (not at an individual level) to help DRS understand trends and patterns. This information is not reviewed at an individual level.

(f) Online Tracking. Online tracking technology enables website operators to collect personal information about consumers as they move across websites and other online services. Most browsers incorporate “do not track” (DNT) features in their privacy settings. When enabled, a DNT signal or request informs a website operator that the visitor does not wish to be tracked online. The Website is currently designed only for tracking movement within the Website. DRS does not honor DNT requests, and does not treat visitors who make DNT requests differently from visitors who do not make DNT requests. DRS also does not differentiate between visitors who make DNT requests and visitors who do not make such requests, when it comes to the collection or usage of personal information. DRS uses Google Analytics for various website analysis, and Google Analytics may conduct online tracking on the Website.

  1. Information Security

(a) Commitment to Online Security. DRS employs physical, electronic and managerial procedures to safeguard the security and integrity of personal information. Billing and payment is handled through a third party. Personal information is accessible only by staff designated to handle online requests or complaints.

(b) No Liability for Acts of Third Parties. DRS will exercise all reasonable efforts to safeguard the confidentiality of customer personal information. However, transmissions protected by industry standard security technology and implemented by human beings cannot be made absolutely secure. Consequently, DRS shall not be liable for unauthorized disclosure of personal information due to no fault of DRS including, but not limited to, errors in transmission and unauthorized acts of DRS staff and/or third parties.

  1. Privacy Policy Changes

This privacy notice was last updated on October 28, 2015. DRS reserves the right to change its privacy policy statement at any time. A notice of any material change will be posted on the Website home page at the time of implementation of such change. Continued use of the Website following the posting of a notice of any material change to the privacy policy constitutes your acceptance of such updated privacy policy.

  1. Access Rights to Data

(a) Information Maintained by DRS. Upon customer’s request, DRS will provide a reasonable description of customer’s personally identifiable information that DRS maintains in its data bank. DRS can be contacted by e-mail at

(b) Corrections and Changes to Personal Information. Help DRS to keep customer personal information accurate. If customer’s personal information changes, or if customer notes an error upon review of customer information that DRS has on file, please provide the new or correct information through the My Account and Edit Profile pages.

  1. Accountability

(a) Questions, Problems and Complaints. If you have a question about this policy statement, or a complaint about DRS compliance with this privacy policy, you may contact DRS by e-mail

(b) Terms of Use. If customer chooses to purchase the Service, customer’s action is deemed an acceptance of DRS’s practices described in this policy statement and in its Terms of Use. Any dispute over privacy between customer and DRS is subject to the provisions of this notice and to DRS’s Terms of Use, which is incorporated by reference and which can be read at the Website.